It Didn’t Take Delta Long

I knew it would happen it was just a matter of time. ┬áDelta's purchase of a considerable stake in Virgin Atlantic's stock has resulted in The demise of Virgin's unparalleled customer service. On my flight yesterday from Atlanta to Heathrow I was able to experience the downgrade first hand. It started with the check in process ┬áThe young Delta uniformed check in agent was working the premium check in for virgin Atlantic. I presented my passport … [Read more...]