I knew it would happen it was just a matter of time. Delta's purchase of a considerable stake in Virgin Atlantic's stock has resulted in The demise of Virgin's unparalleled customer service. On my flight yesterday from Atlanta to Heathrow I was able to experience the downgrade first hand. It started with the check in process The young Delta uniformed check in agent was working the premium check in for virgin Atlantic. I presented my passport … [Read more...]
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